Shipping Policy

We understand that timely delivery is an important part of your shopping experience. Our shipping policy is designed to be clear and straightforward, so you know exactly what to expect when you place an order with us.

Processing & Dispatch:

  • Orders are typically dispatched within 1 business day.

  • During peak seasons (e.g., holidays), processing may take 2–5 business days.

Shipping Carriers:

  • We ship via USPS, FedEx, DHL, and UPS.

  • The assigned carrier will appear in your tracking information once your order is dispatched.

Estimated Delivery Times (Unified with FAQ):

RegionEstimated Delivery
United States7–12 business days
Canada10–15 business days
United Kingdom10–15 business days
Australia & New Zealand12–18 business days
Europe (EU)12–20 business days
Rest of World15–25 business days

Note: These are estimated delivery times after dispatch. Most orders arrive sooner than the maximum estimate.

Delivery & Signature:

  • Some deliveries may require a signature depending on the carrier and destination. Please ensure someone is available at the delivery address.

  • If delivery is missed, the carrier may attempt re-delivery or hold the package for pickup.

Shipping Costs:

  • Free shipping promotions may be available from time to time and will be clearly displayed on the Website.

  • Any applicable customs duties, import taxes, or local fees are the responsibility of the customer unless otherwise stated during checkout.

Shipping Exceptions & Liability:

We are not responsible for delays caused by:

  •  Customs inspections or processing

  • Incorrect or incomplete address information

  • Natural disasters, strikes, pandemics, or other force majeure events

  • Missed deliveries due to no one being on-site

Tracking information will be provided, but exact delivery dates cannot be guaranteed.

Still have questions?

Our support team is here to help you with any inquiries.

Contact Us